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Customer Service FAQ

Shipping & Delivery

Transit Companies:

We ship out all of our orders via United States Postal Service.

Transit Times:

We strive to ship out all orders within 24 business hours. Orders placed during the weekend will be processed the following Monday. We are located in Southwestern, Pennsylvania and transit time varies based on destination.

Packages Lost During Transit

WITH TRACKING

If tracking indicates any transit progress, customer is responsible for contacting USPS to locate any package lost during transit.

Refunds will not be given for any order that tracking indicates any transit progress.

WITH NO TRACKING

Customer is responsible for contacting USPS to locate any package lost during transit.

Refunds will not be given for any order that has been shipped with no tracking.

Returns & Replacements

Returns are only acceptable for unopened sealed products.  Returns are NOT accepted for single cards so please be sure the item you are purchasing is the item you desire.