Customer Service FAQ
Shipping & Delivery
Transit Companies:
We ship out all of our orders via United States Postal Service.
Transit Times:
We strive to ship out all orders within 24 business hours. Orders placed during the weekend will be processed the following Monday. We are located in Southwestern, Pennsylvania and transit time varies based on destination.
Packages Lost During Transit
WITH TRACKING
If tracking indicates any transit progress, customer is responsible for contacting USPS to locate any package lost during transit.
Refunds will not be given for any order that tracking indicates any transit progress.
WITH NO TRACKING
Customer is responsible for contacting USPS to locate any package lost during transit.
Refunds will not be given for any order that has been shipped with no tracking.